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What You Need to Know
- Orders
How do I track the status of my order?
Once you have placed an order you will receive an order confirmation. Following that, you will receive a track and trace code once your order has been packed and is on its way. If the delivery person is on the way you will receive a notification to give you time to prepare. And once the order has been delivered you will receive a confirmation as well.
How do I return my products?
You can state which products you wish to return by using the return form provided on the rituals site. You will then receive an email with instructions and your return label. Print your return label and place it in the box along with the form listing which products you are returning. Be sure that all items being returned meet the return conditions. You can also use the delivery service website to find a local location of the delivery service and drop off your return package.
What shipping options can I choose?
You can have your order delivered to either a home address or a pick-up point. You choose when and where you wish to receive your package when placing your order. Rituals works together with Hermes and Yodel, but your local store may deliver the order if you live nearby.
Buyers Guides

How to Save at Rituals
1. Sign up for emails:
The best way to stay up to date with Rituals sales, news and special offers is by signing up to receive email updates. To opt-in, scroll to the bottom of the homepage and type your email address in the box provided.
2. Rituals refills:
Stock up on the products you know and love for less when you shop Rituals refills. As there’s less packaging, it’s also a more planet-friendly way to shop, so it’s a win-win!
3. Shop gift sets:
Whether you’re shopping for yourself or a loved one, make sure you check out Rituals gift sets. There’s a range of sets featuring some of Rituals bestselling products and you’ll get a better price compared to buying the products individually.
4. Download the My Rituals app:
Get 10% off your next order when you shop via the Rituals app. You’ll also gain access to premium content such as podcasts, masterclasses, recipes and the Rituals magazine.
5. My Rituals:
My Rituals is a free loyalty programme. You’ll enjoy a whole host of perks from free delivery to monthly gifts when you order. It’s the best way to save (outside of using a Rituals discount code) so what are you waiting for? Sign up today and access your loyalty card and offers in the My Rituals app.

Why we love: Rituals
Every year I get the Rituals Advent Calendar. It’s always packed with luxury goodies featuring bestselling body, home and beauty products as well as limited editions. I love opening a new product every day during December and I’ve discovered some of my favourite Rituals products this way.
What I love about Rituals is the products are luxurious, but accessible. There are lots of sales throughout the year (almost 50% of the time!) which means I can often treat myself to my favourite products for less.
I’m a Rituals email subscriber and regularly receive the latest news and exclusive offers, so I recommend signing up if you haven’t already. It can sometimes pay to add more to your basket too, as Rituals offers free delivery over £35+ (as if you, or I, needed more of an excuse)!
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