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What You Need to Know
- Ride Scheduling
How do I schedule a ride in advance?
Schedule an UBER ride 15 minutes to 30 days in advance by tapping the clock icon before you confirm your ride. The Scheduled Rides feature allows you to select a 10-minute window for a driver to come and pick you up. You’ll get notifications when you’re matched with a driver and when they’re nearby, the same as a normal ride with UBER.
- Ride Cancellation
Can I cancel an UBER ride?
You can cancel a trip at any time through the UBER app, but you may be charged a cancellation fee if you cancel after you're been matched with your driver.
- Types of Vehicles
What vehicle options are available to me?
You can see all of the vehicle options available in your area before you go ahead and confirm your ride. UBER has several options to get you to your next destination safely and comfortably. Once you request a ride, you cannot change your vehicle choice without cancelling and then requesting the ride again.
Buyers Guides
Plan Your Festive Nights Out
With the festive season approaching you may be planning a few nights out with friends. Catching up with our nearest and dearest for lunches, drinks and dancing is one of the best parts of the Christmas run-up, however getting home at the end of the night can put a dampener on things. As the evenings grow darker it’s nice to know you have a ride home at the end of the night so install the Uber app and ensure you have access to a quick and affordable pick up, wherever you are.
Negotiating public transport at the end of a fun night out is the last thing you’ll want to do, but taxis can be pricey right? Not necessarily and with Uber you can book a ride from your smartphone, pay securely online and track the ride on the in-app map. You’ll also get sent the registration, car type and driver name before they arrive for an extra level of confidence.
Using the app is super simple, just enter your current location and the address you want to go to. Uber will give you price options for your journey which you can then choose to accept, then a driver in the area will pick up the order. Once someone is available, you’ll be sent all their details so all you have to do is wait for them to arrive, usually within just a few minutes.
So don’t shy away from those party invites, get dressed up and enjoy. Once the evening is over, book your ride and get home quickly and safely. For the latest deals and discounts at Uber browse our codes.
Safe and Speedy Pick Ups
Whether you're desperate to get home, late for an appointment or stranded in the middle of nowhere, there's nothing more frustrating than calling numerous cab companies and failing to secure a ride. Even when you manage to book a taxi, how often have they turned up late or overcharged you for a simple 10 minute journey? With UBER, you're truly in charge. You choose the car, you choose the driver and you select the price that works for you.
Not only that, when you book with UBER you'll be presented with a live map tracking your driver's progress, so you'll know exactly when they're due to arrive. Remember when you used to pay with cash and have that awkward moment when you weren't sure how much to tip? Yeah, that's a thing of the past too. All UBER rides are cashless, and if you want to add a tip you can easily do it through the app once your driver's dropped you off, along with a rating.
Travelling alone and worried about your safety? You'll be pleased to hear UBER has introduced a plethora of safety measures since their inception in 2009, including GPS tracking, phone number anonymization and a two-way rating system that allows both the rider and the driver to read previous reviews before making or accepting that all-important booking.
You can even set up a list of trusted contacts in the UBER app, allowing you to share your journey and driver details with your loved ones before your journey begins. For more information simply download the UBER app or click the 'Safety' tab on the UBER website. Just remember to double check VoucherCodes for any extra discounts before you ride!
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